About Us

How Can We Help?

Increased employee engagement and reduced turnover
Leading HR Portal and Learning Management System to support your managers and employees
D.I.S.C. assessments
Generational Diversity Training
Risk Mitigation
Defining Company Culture
HR Audit

A Company You Can Trust with Your HR Needs

Are you struggling with employee turnover, low morale, and uncertainty in Federal & State compliance?
Do you feel like your managers need more support and training, but don't have enough hours in the day?

At HBL Resources and The Complete Manager Makeover, we understand these challenges and provide solutions that directly improve your company's culture, productivity, and sales.

 Our team will re-engage your employees, support your managers, and provide the HR infrastructure your company needs to succeed. HBL Resources specializes in educating and supporting managers, business owners, and HR Execs through our trademarked Complete Manager Makeover curriculum and memberships.

With over 30 years of experience, we're on a mission to provide the best practices for managing the people who help support and run your organization. Whether this is through the Complete Manager Makeover book written by our founder, Lisa Perez or through our inclusive memberships, we bring fresh and relevant training to the modern HR community.

Contact us today for a free consultation on speaking, training, or membership. Join us and experience the tangible change that HBL Resources and The Complete Manager Makeover can bring to your organization.

Lisa Perez


Lisa I. Perez, SPHR-SHRM-SCP
President & Founder

As the lead HR Consultant, Lisa delivers efficient execution of strategic goals, improved administration processes and engaging training all with integrity, reliability and value. She ensures “sustainable results” with the “highest level of professionalism”. But don’t take our word for it, read for yourself…

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2020

• Nominated Teacher of the Year with KAPOW Program

• Selected to Speak at the Society for Human Resource Management National Conference 2020

2019

• Selected to Present at Congresswoman Debbie Wasserman Schultz’ 2019 Small Business Workshop

• Selected to Keynote “Workforce 2020 – Are you Prepared?” at Tamarac Chamber of Commerce 2019 Business Expo

• Selected to Speak at the HR Florida State Conference

2018

• Press Release 10-25-18 HBL Resources’ Lisa I. Perez Honored by ICABA for HR Management and Industry Leadership

• Selected to speak at: The HR Florida State Conference Breakout Session: Implementing an Effective Succession Plan The Financial Executives Networking Group

2017

Selected to speak at:

• The HR Florida State Conference Breakout Session: Implementing an Effective Succession Plan

• The 7th Annual Jim Moran Business & Leadership Conference

• U.S. Customs & Border Protection Port Everglades/Ft. Lauderdale Hispanic Heritage Celebration

2016

Selected to speak at HRABC Diversity & Inclusion Forum regarding Generational Diversity

2011 - 2015

2015

• Awarded with a 2015 peer nominated, Pinnacle Award from the Miramar Pembroke Pines Regional Chamber

• Awarded 2015 Volunteerism Award from KAPOW Program (Kids and the Power of Work)

- Selected to speak at:

o The Modern Women in Business Summit
o The 5th Annual Jim Moran Business & Leadership Conference
o The Fort Lauderdale Tower Club Business Luncheon

2014

• Selected as a Speaker for the 2014 HR Florida State Conference

• Selected as a Speaker for the 2014 Society for Diversity Leadership Retreat

• Selected as a Speaker for the 2014 HR Association of Palm Beach County
Annual Conference

• Trademarks “The Complete Manager Makeover™” Management Development Training Series

2013

• Launches “The Complete Manager Makeover™” Management Development Training Series

• Selected as Chairperson of Ambassadors Committee for the Miramar Pembroke Pines Regional Chamber of Commerce

• Rebrands HBL Resources, Inc. and launches new website.

2012

• Selected as Co-Chair of the Education and Training Committee of the Miramar Pembroke Pines Regional Chamber of Commerce

• Joins the Miramar Pembroke Pines Regional Chamber of Commerce and is selected as a Member of the Ambassador Committee

2011

• Incorporates HBL Resources

• Certified as a Human Behavior Consultant to facilitate and train the D.I.S.C. The Model of Human Behavior

1992 - 2010

2009

• Development of Desires Hotels Guest Service Standards Training Structure

2008

• Development of (LEAD) Leadership Education & Development Training Facilitation Guides for Management Development Modules

• Finalist – South Florida Business Journal Excellence in HR Award

2007

• Nominee – South Florida Business Journal Excellence in HR Award

2004

• 356% Increase in utilization of Company Recognition Programs

2003

• Winner Florida Hotel Motel Association Outstanding Manager of the Year

• Winner South Florida Community Blood Center – Blood Drive Winner

• Winner American Cancer Society Relay For Life Award

• Finalist – Human Resources Association of Broward County, HR Best Practices Award

2002

• Fontainebleau Hilton Annual GM’s Leadership Award

• Fontainebleau Hilton 1st Quarter Leadership Award

• Lead the Team at the Fontainebleau Hilton to win both FH&MA Special Events Awards including One-Time Event and Ongoing Programs.

• Earns Senior Professional in Human Resources (SPHR) certification

2001

• Fontainebleau Hilton awarded Diversity Award for the Greater Miami and the Beaches Inn Key Awards.

• Finalist Award Human Resources Association of Broward County, HR Best Practices Award

1999

• Launches HBL Resources Consulting practice

1997

• Interstate Hotels’ W.O.T.C. (Work Opportunity Tax Credit) Compliance resulted in over $1 million in Tax Credits in a six-month period.

1996

• Increased Employee Opinion Survey by 50% in both Overall Satisfaction and HR Quality of Service

• Awarded Interstate Hotels Best Overall HR Office

• Highest Overall Satisfaction of the Employee Opinion Survey for Region III.

1994

• Awarded Employee of the Year

• Employee of the Month 5/94


1992 

• Wins Employee of the Month 2/92