Pre-Approved and offer Recertification Credits for SHRM and HRCI

WHO SHOULD ENROLL:

6 Steps for Legal Hiring and Effective Interviews:  Making poor hiring decisions (and keeping bad hires) based on basic interviewing skills alone, costs companies millions of dollars every year. This course provides participants with knowledge and skills to conduct legal and effective interviews that help screen out potential problem hires and reduce subjective  evaluation of candidates.

During this course, participants will learn their role of importance in the training process as it relates to the principles of adult learning using a Four Step System of training.  Learning how to provide feedback, conduct effective evaluations and use S.M.A.R.T. objectives serves to improve participants’ knowledge and confidence in this critical talent management function.

Legal and effective feedback, coaching and discipline processes are one of the best safeguards against charges of discrimination or wrongful discharge. Discover the critical communication skills necessary to engage others in day-to-day and ongoing coaching sessions, increase knowledge of legal and appropriate corrective discipline procedures, improve confidence in conducting performance infraction discussions and understand appropriate documentation procedures.

Whether you’re hiring, firing, disciplining, promoting, considering requests for leave or dealing with any of dozens of other employee issues, when you are making decisions and carrying out personnel duties, it can be a legal minefield and you need to be aware that expensive legal consequences are possible at every step.  This course addresses federal employment regulations including practical day to day application in your role.

DISC is the universal language of observable human behavior, or “how we act”. Understanding the dynamics associated with personality in the workplace plays a key role in how one behaves, reacts, and engages with others.  This course teaches behavioral awareness which improves how individuals communicate, motivate, and persuade others – directly impacting your organization’s bottom line.  

Companies are continuously challenged with generational differences in their markets and workforces. Clashes arise from differing viewpoints and communication styles which negatively impact sales, employee and supervisory interactions. This course seeks first to understand each generation and  set the framework of the FIVE  GENERATIONS and the world and workplace dynamics that have been their driving forces. Understand and explore the generational gaps and how best to recruit, retain, motivate & market to each of them.