About Lisa I. Perez
Lisa is on the mission of Transforming the Human in Human Resources®. She speaks to organizations and associations about the critical soft-skills required to reduce the statistics that indicate 60% of employees say that managers are the reason they left their company*.
According to The Society for Human Resource Management (SHRM)
Her goal is to reduce the soft-skills gap and ensure “no matter how tough the conversation, every employee walks out of their manager’s office with their dignity intact”. In doing so, organizations reduce liability, increase employee retention and improve business performance.
Lisa I. Perez is the Founder & President of human resources consulting company, HBL Resources, Inc., The Complete Manager Makeover, an HR support & training membership platform, and National Management Training Week.
She conducts Keynotes, Plenary & Breakout Sessions, Workshops, Speeches & Trainings on a variety of topics.
She is a member of the Society for Human Resource Management (SHRM) and holds two nationally recognized HR Certifications, The Human Resource Certification Institute’s (HRCI) Senior Professional in Human Resources (SPHR) certification and SHRM’s Senior Certified Professional (SHRM-SCP). Her firm is designated as an approved provider of recertification credit programs from both the SHRM and HRCI.
Recognized throughout her 30 year HR career including two 2020 American Business Awards® Silver Stevie Awards for Entrepreneur of the Year and Human Resources Professional of the Year, she attributes the success to her passion for people and desire to give back to her community. She volunteers for S.C.O.R.E. Broward, her local Chamber of Commerce, Broward County’s KIDS AND THE POWER OF WORK (KAPOW) Program and Oasis Church of Pembroke Pines, Florida.
Originally, from Brooklyn, NY, she is a wife, mom, grandma and considers herself a craft geek.
We consistently enjoyed her presentations and facilitation style… The Facilitation of the Model of Human Behavior was always engaging… I welcome any calls from her prospective clients so I can share with them the successes achieved during our Annual Conferences and thereafter.
Raul Leal
Former CEO of Virgin Hotels
Talk Topics
Transforming the Human in Human Resources®
60% of employees say managers are the reason they left their company and 31% of employees say Manager Unprofessionalism is their reason for leaving*.
With U.S. turnover continuing to trend up and the preventable reasons for leaving also trending up, it appears that organizations are not taking the necessary actions to prevent employees from quitting.” Work Institute
Workplace statistics regarding the lack of management development in the workplace and their result on employee retention continue to go unaddressed and therefore unchanged.
Lisa uses lessons from The Butterfly and her own Leadership Journey to share and demonstrate critically important managerial soft-skills that are key to getting the job done, becoming an exceptional leader and ensuring “no matter how tough the conversation, every employee walks out of your office with their dignity intact”.
*according to SHRM & the Work Institute respectively.
DISC The Model of Human Behavior
How Understanding Behavior Styles can Increase Profits and Productivity
The dynamics associated with behavior plays a key role in the workplace by understanding how one behaves, reacts, and engages with others. Organizations embracing the model of human behavior can benefit through less conflict, creating more effective teams, improving communication and improved productivity while shaping an organization with better overall performance.
- Understand general characteristics and tendencies of all four behavior styles.
- Understand interaction dynamics among the styles and how to use this insight to improve productivity, communication, team building, conflict resolution and more.
- Participants learn how to be better leaders, colleagues, and work better as a team and an individual.
Enjoy the discovery of the model of human behavior including insights that become a catalyst to Transforming the Human in Human Resources® while improving personal and business relationships.
Bridging the Diversity Gaps in a Multi-Generational Workforce
Organizations are continuously challenged with generational differences in their work forces. Clashes can arise from differing viewpoints and communication styles which negatively impact business performance.
While setting the framework of the FIVE GENERATIONS, this session seeks first to understand each generation providing insights on how best to engage, motivate, communicate and improve business performance.
This Talk Will:
- Set the framework of the FIVE GENERATIONS (Traditionalists, Baby Boomers, Generation X and Millennial, GenZ).
- Describe the world and workplace dynamics that have been each generations driving forces.
- Seek first to understand then explore the generational gaps with emphasis on rarely discussed commonalities.
Strategies regarding how best to recruit, retain, motivate & engage each generation individually but also collectively.
Testimonials
We consistently enjoyed her presentations and facilitation style… The Facilitation of the Model of Human Behavior was always engaging… I welcome any calls from her prospective clients so I can share with them the successes achieved during our Annual Conferences and thereafter.
Raul Leal
Former CEO of Virgin Hotels
I have to say that yours was one of the best … presentations I have ever seen! Definitely on point hitting on all cylinders. … laying out the distinction for task oriented D & C types – Know/Trust/Like instead of the standard Know/Like/Trust model is an amazing insight and I believe quite accurately portrays how things work in the real world.
Dr. Robert Wright
Author & Wellness Coach, Stress Free Now
As a professional facilitator and public speaking coach, I am frequently amazed at the lackluster content and delivery of many, if not most, presenters. Not Lisa!! Her dynamic yet relaxed delivery proves her expertise in speaking. She is one of the best speakers on her topic, I have ever had… You will not be sorry to engage Lisa as a keynote for your organization.
Laurie Glover
President, QSTS, Inc
I received a bunch of great feedback on the presentation tonight. You showed a thorough command of the subject matter and was able to really engage the group. Please feel free to attend any future meetings, and if you need a reference for a speaking engagement please don’t hesitate to give them my contact info.
Michael Samach
Fort Lauderdale Chapter, Financial Executives Networking Group (FENG)
I’ve had the honor of participating in a few workshops with Lisa, one of which was a leadership session for community leaders on “Leading From True North.” The wealth of information that Lisa was able to impart was topical, relevant, and engaging. Participants left the session with resources and information to improve their leadership skills. I would highly recommend Lisa as a speaker and facilitator.
Marsha Lowe, Ed.D.
Community Director, Oasis Church
The topic of Workforce 2020: Are you Prepared? Was very educational, and informative, and your interactive speaking style allowed our attendees to be fully engaged in the subject, I even noticed several participants taking extensive notes. We received great feedback including requests for your presentation … so the Expo overall was a huge success, we thank you for your part in it. We look forward to working with you again in the future and please feel free to provide my contact information to future event planners who might be seeking your services as a Keynote speaker.
Peter Mason
Executive Director, Tamarac North Lauderdale Chamber of Commerce
Past Speaking Engagements
