Lead people well, stay compliant,
and stop carrying HR alone.
Support and systems for business owners with employees, HR teams of one, and HR consultants who need more bench strength.
Human Resources & Training Support Memberships for :
Business Owner
"I lead a business and need HR support."
HR Departments of One & HR Leaders
"I'm handling HR by myself and need resources and support."
HR Consultants
"I support multiple businesses and need tools to serve my clients."
When your HR load has no system behind it, here's what it costs...
Small mistakes become expensive problems
Time pulled away from running the business
Uncertainty about navigating employee relations matters
Less time for strategic HR leadership
Inconsistent training = inconsistent people practices across teams
Burnout from having no backup
Time spent recreating tools and answers instead of serving clients more efficiently
Slower growth without bench strength
Fewer product offerings to support clients
What You Get...
Bi-weekly Advisory Calls
Get expert guidance and answers to your people challenges in real time.
Employee LMS Access
On-demand training for your team to build skills, confidence & ensure compliance.
Dignity-centered Guidance
Practical strategies that protect your business while treating people with respect.
Applicant Tracking System Access (ATS)
A cloud-based applicant tracking system to streamline & automate hiring and screening.
Total Rewards & Benefit Plan Guidance
Access to Best-in-Class Group Health, Healthcare Marketplace & Retirement Plan Experts for Guidance & Implementation.
Complimentary Access To
National Management Training Week, Pre-Recorded Webinars and HBL's complete eBook Library.
Employee Perks Program
Employees stretch their paycheck with this all Employee Perks Program with Exclusive discounts & special offers from top brands.
Why Lisa built this membership
After 35+ in HR leadership, I saw the same struggle over and over, great business owners and HR professionals doing their best without the right support. I built this membership to give you the expertise, tools, and training you need to handle the hard stuff with confidence and lead with dignity, so your business and employees can thrive.
SPHR, SHRM-SCP
What business owners say after they join
I’ve known Lisa Perez for a number of years and know her to be extremely knowledgeable and versed in the subject of Human Resources. That is why we joined her Complete Manager Makeover Business Owners Advisory Group. The discussions she facilitates are on topics important to business owners and have proven to be quite helpful to business owners leadership skills. We have revised many of our processes to improve compliance due to the information they have provided to us. They are a great partner to have, for any business to succeed!
Sue Meister, Chief Operating Officer
Image 360 Lauderhill, FL
Our company has enrolled several of our managers in Lisa’s Complete Manager Makeover. Our Team Members that completed the program have nothing but great things to report about it. They’ve all benefited both personally and professionally from the training material that Lisa presented during her courses. I strongly recommend enrolling your company’s managerial team in Lisa’s Complete Manager Makeover.
Robert E. Sanchez, Regional Operations Manager
United Screening Services
Membership Program for businesses with 1 to 99 employees
$199/month
per business
You Get:
- National Management Training Week Ticket
- Access to Recorded Webinar Content
- Access to complete eBook Library & Toolkits
Built on 35+ years of real HR leadership and tough conversations handled with dignity.
This is for you if...
Business Owner
with Employees
You wear many hats. We help you protect your business and lead your team with confidence.
HR Departments of One & HR Leaders
You don't have time to figure it out alone. Get the support and resources you need, when you need them.
HR Consultants
You want to support your clients with additional expert guidance, tools and training offerings.
FAQ's
What happens right after I join?
After you join, you will receive an onboarding and welcome email with links to every resource included in your membership.
Step 1: Open your welcome email and use the links to access your member resources.
Step 2: Watch the short pre-recorded walkthrough videos that show you exactly how to use the member portal.
Step 3: Join the next membership call and bring your top questions so you can leave with clarity and next steps.
You will also receive a separate welcome email from the HR portal that includes access to the Learning Management System.
How do I access everything, and is there one login for all resources?
You access everything through the HBL Resources Member Login page. From there, you can navigate to your dashboard and access your membership resources.
At this time, there are separate logins:
One login for the HBL Resources website member area
One login for the Learning Management System
One login for the HR compliance database
We are currently working to streamline this into a single sign-on experience, but that is still on our future roadmap.
How long does it take to get fully set up and confident using the membership?
Most members get fully set up within a few days provided they give us everything required to set up their systems..
Confidence comes down to how often you use your member benefits. The more you log in, use the tools, and bring questions to the calls, the faster you will feel supported and clear on next steps.
Are the bi-weekly calls recorded, and can I watch replays if I miss them?
Yes. Bi-weekly membership calls are recorded and accessed through HBL's LMS system powered by LearnDash. We also send a recap email within a week of the call to provide links and additional resources for members to keep for future reference. We are currently in the process of Website redevelopment to make some improvements to the user experience when accessing the recordings.
How do I access everything, and is there one login for all resources?
Yes, you can submit questions in advance which is highly recommended.
Members receive access to a Google Form where you can submit your question and upload relevant background information. This allows us to prepare ahead of time so we can support you more effectively during the membership call.
You can also ask questions live during the call.
Can I ask questions privately, or are questions handled in a group setting only?
Membership questions are handled in a group setting during the bi-weekly calls, and all members acknowledge confidentiality.
If you have a private matter you prefer not to discuss in the group setting, you can receive private support through our HBL H.E.L.P. service by investing in a block of HR On-Demand Consultation hours. Members receive preferred pricing.
How do you handle confidentiality if I bring a real employee situation?
All members acknowledge confidentiality when accessing coaching calls and participating in the membership.
We also ask members to withhold private identifying details when discussing employee situations. Share the facts of the situation, but do not share employee names or personal identifying information.
If you need support that requires deeper private details, we recommend using our HBL H.E.L.P. service for private support.
Can you review my documents or policies, or is guidance more general?
Yes, documents and policies can be reviewed during the membership call when they are submitted as part of your question.
We want to be respectful of the time of all members, so lengthy documents or complex policy reviews may require additional support through our HBL H.E.L.P. service, where you can invest in a block of hours for deeper review and guidance.
What if I need help fast between calls? What support exists outside the live sessions?
For urgent or time-sensitive needs between calls, we recommend using our HBL H.E.L.P. service or scheduling a one-hour consultation using the member only scheduling links provided on the members dashboard which offers preferred pricing on consultation time. This allows you to either invest in a block of hours for private support outside of the bi-weekly membership calls or schedule a one-time call.
If I’m an HR consultant, can I use these tools across multiple clients?
Absolutely. Many HR consultants or Business Consultants use the resources inside the membership and the HR database portal, applicant tracking system, and other tools to support multiple clients.
These resources are available for you to use to help strengthen your client work and improve your bandwidth.
Does this work for multi-state employers?
Yes. HBL Resources is knowledgeable in employment law and compliance within the United States, and the HR database includes training, salary and regulatory compliance information and resources for all 50 states.
Ready to stop carrying HR alone? Choose your next step!
Here are just a few ways to engage and stay connected with like minded professionals in The Complete Manager Makeover® Community