The introduction of new technologies, such as artificial intelligence (AI), is shifting the demand for certain skills. More employees are trying to deepen their existing skill sets or integrate new ones; specifically, they are focusing on personal attributes and nontechnical skills, or soft skills, that describe how people work and interact with others.

In fact, a recent study by BusinessNameGenerator revealed that 84% of employees and managers believe new employees must possess soft skills and demonstrate them in the hiring process. Other key takeaways from the study include the following:

  • Half (48%) of companies are looking to expand on existing skill sets.
  • Nearly three-quarters (71%) of employees believe soft skills will be more or just as important in the future.
  • The most valuable soft skills for recruits are communication, problem-solving and time management.
  • The most valuable skill for advancing in a career is leadership.

Research continues to show that soft skills can make or break a hiring decision and are essential for career development. Emotional intelligence is critical in today’s workplaces, as it enables you to recognize, understand and manage your emotions and those of others. Consider these key elements of emotional intelligence:

  • Self-awareness—Understanding your strengths and weaknesses and how you affect others.
  • Self-management—The ability to appropriately express emotions means exercising restraint when necessary and not quelling your emotions entirely.
  • Social awareness—Having compassion and an understanding of others allows for more meaningful interpersonal connections. Think of this as empathy.
  • Relationship management—Focused on developing and maintaining organizational relationships, such as building bridges, reducing conflict and inspiring leadership.

Building emotional intelligence is an ongoing process that requires intentional effort and practice. It’s also important to continually ask for feedback to learn and grow.

Deloitte predicts that soft-skill-intensive occupations will account for two-thirds of all jobs by 2030 and grow at 2.5 times the rate of jobs in other occupations.

Although AI is reshaping workplaces and necessary skills, it can’t match your soft skills. Focus on ways to develop emotional intelligence and demonstrate it in the workplace.

Feel free to reach out to us to seek assistance with any workplace guidance. We look forward to supporting your needs and contributing to the success of your organization.