Description

Companies are continuously challenged with generational differences in their markets and workforces. Clashes arise from differing viewpoints and communication styles which negatively impact sales, employee and supervisory interactions. This course seeks first to understand each generation and  set the framework of the FIVE GENERATIONS and the world and workplace dynamics that have been their driving forces. Understand and explore the generational gaps and how best to recruit, retain, motivate & market to each of them.