What Are Stay Interviews?
Specifically, stay interviews attempt to discover the following:
• What makes an employee want to stop working for the organization
• What aspects of the organization need to be addressed to make working there more attractive to employee
Why Are Stay Interviews Important?
Giving employees this level of attention is critical, considering the tight labor market. Even if an employee is resolved to leave, understanding their motivations for doing so can help you retain other employees who may feel similarly. Stay interviews enable you to learn this information sooner and address those issues head-on.
Since the intent is to have a frank discussion about the employee’s disposition, whoever handles the interview must position it properly. Prior to and during the meeting, employees should understand they’re being interviewed because the employer wants them to be happy with their work environment—not to punish them for any qualms they may have with it.
Sample Stay Interview Questions
What managers ask during a stay interview will differ depending on the organization and the employee, but here are a sample of questions that could be asked, sorted by category:Questions About Motivations for Staying
• What motivates you to work here?
• What do you like most about your role?
• What’s your favorite part of the workday?
• If a close friend asked you why you work here, what would you tell them?
Questions About Motivations for Leaving
• What demotivates you when working?
• Can you describe a bad day you recently had at work?
• What aspects of your day make your work life harder?
• If you could choose, what aspect of your job would you change?
• What are your thoughts in the morning on your way to work?
• What do you like least about your job?
General Probing Questions
• Do you feel appreciated?
• If you could change any aspect of the organization or your job, what would it be?
• What would cause you to consider leaving the organization?
• Where do you see yourself in five years?
• How do you prefer to receive recognition for hard work?
If your organization cannot implement changes for whatever reason, be sure to communicate that to employees. Do your best to offer alternative solutions so employees know that their feedback was seriously considered.Conclusion