Leadership Training and Membership Platform

The Complete Manager Makeover® Memberships are Transforming the Human In Human Resources®

The Complete Manager Makeover BookThe Complete Manager Makeover Book

The Complete Manager Makeover® Membership & Training platform is supported by publications, webinars, e-courses and coaching that provides practical and essential training to strengthen managerial skills for every stage of the employee life cycle including recruitment, on-boarding, performance management, retention, separation and so much more!

Ensure Regulatory compliance to Reduce Risk of Litigation
Communicate Confidently in Employee Relations Conversations
Improve Employee Engagement, Productivity & Morale


HR Certification Institute's® official seal confirms that HBL Resources, Inc. meets the criteria for pre-approved recertification credit[s] for any of HRCI's eight credentials, including SPHR® and PHR®

HBL Resources, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®

silver winner of the 2020 American Business Awards

Our Founder was named the winner of a  Silver Stevie® Award for Entrepreneur of the Year  in the Professional & Business Services category at The 18th Annual American Business Awards®

Hire The Right People and Keep
Them Engaged

Improve Management       Communication & Effectiveness

Gain Confidence in Conducting
Tough Employee Conversations

Understand Yourself & Others to Improve Team Dynamics which improves Business Performance

Affordably Reward Your Workforce
and Improve Employee Moral

Know The Laws to Mitigate Risk
and Reduce Liability

Lisa I. Perez, SPHR, SHRM-SCP is the founder of HBL Resources, Inc., a full service HR consulting firm and the parent company of The Complete Manager Makeover®. She brings over 30 years of HR experience and serves as a trusted advisor, trainer, or consultant to a broad range of organizations. 

Who We’ve Helped

"Our company has enrolled several of our managers in Lisa’s Complete Manager Makeover. Our Team Members that completed the program have nothing but great things to report about it. They’ve all benefited both personally and professionally from the training material that was presented by Lisa during her courses. I strongly recommend enrolling your company’s managerial Team in Lisa’s Complete Manager Makeover."

Robert Sanchez

Robert E. Sanchez

Regional Operations Manager, United Screening services

“The facilitation of the Model of Human Behavior (which emphasized the value of using D.I.S.C. Assessments) was always engaging and educational and provided ease of application to improve internal working relationships and teams.”

Raul Leal

CEO, Virgin Hotels

“Ms. Perez has a great way with an audience. She always made the topics needing to be discussed more interesting and the time spent in the sessions enlightening. She was always professional but knew the audience and how to keep the attention 
of all.”

Bob Sassani

Senior Director, Wyndham Hotel Group

“… it was such a pleasure participating in your session on “Clash of the Generations”. I actually learned A LOT! … we took some of the points we learned and incorporated it into a presentation we gave the next day… Good stuff!”


Beverly Beattie

CEO, Selden Beattie Benefit Advisors


CMM H.E.L.P. (Have it Explained by Lisa Perez)

Consisting of Articles, E-Books and One-On-One Calls, CMM H.E.L.P. provides relevant and timely resources. Memberships allow The CMM Community to receive complimentary access to current and all future E-Books written by Lisa Perez. Check out some Articles Below.